Conditions of Use
Last updated: Aug 21, 2020
Welcome to Kapu.co.tz. Kapu provide website features and other products and services to you when you visit or shop at Kapu.co.tz, use Kapu products or services, use Kapu applications for mobile, or use software provided by Kapu in connection with any of the foregoing (collectively, "Kapu Services"). Kapu provides the Kapu Services subject to the following conditions.
By using Kapu Services, you agree to these conditions. Please read them carefully.
We offer a wide range of Kapu Services, and sometimes additional terms may apply. When you use an Kapu Service (for example, Your Profile, Gift Cards, Kapu Video, Your Media Library, Kapu devices, or Kapu applications) you also will be subject to the guidelines, terms and agreements applicable to that Kapu Service ("Service Terms"). If these Conditions of Use are inconsistent with the Service Terms, those Service Terms will control.
Please review our Privacy Notice, which also governs your use of Kapu Services, to understand our practices.
When you use Kapu Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other Kapu Services, such as our Message Center, and you can retain copies of these communications for your records. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included in or made available through any Kapu Service, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Kapu or its content suppliers and protected by Tanzania and international copyright laws. The compilation of all content included in or made available through any Kapu Service is the exclusive property of Kapu and protected by Tanzania and international copyright laws.
Click here to see a non-exhaustive list of Kapu trademarks. In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Kapu Service are trademarks or trade dress of Kapu in the Tanzania and other countries. Kapu's trademarks and trade dress may not be used in connection with any product or service that is not Kapu's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Kapu. All other trademarks not owned by Kapu that appear in any Kapu Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Kapu.
One or more patents owned by Kapu apply to the Kapu Services and to the features and services accessible via the Kapu Services. Portions of the Kapu Services operate under license of one or more patents. Click here to see a non-exhaustive list of applicable Kapu patents and applicable licensed patents.
LICENSE AND ACCESS
Subject to your compliance with these Conditions of Use and any Service Terms, and your payment of any applicable fees, Kapu or its content providers grant you a limited, non-exclusive, non-transferable, non-sub licensable license to access and make personal and non-commercial use of the Kapu Services. This license does not include any resale or commercial use of any Kapu Service, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any Kapu Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by Kapu or its licensors, suppliers, publishers, rights holders, or other content providers. No Kapu Service, nor any part of any Kapu Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Kapu. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Kapu without express written consent. You may not use any meta tags or any other "hidden text" utilizing Kapu's name or trademarks without the express written consent of Kapu. You may not misuse the Kapu Services. You may use the Kapu Services only as permitted by law. The licenses granted by Kapu terminate if you do not comply with these Conditions of Use or any Service Terms.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
You may post reviews, comments, photos, videos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam" or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Kapu reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
If you do post content or submit material, and unless we indicate otherwise, you grant Kapu a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Kapu and sublicenses the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Kapu for all claims resulting from content you supply. Kapu has the right but not the obligation to monitor and edit or remove any activity or content. Kapu takes no responsibility and assumes no liability for any content posted by you or any third party.
INTELLECTUAL PROPERTY COMPLAINTS
Kapu respects the intellectual property of others. If you believe that your intellectual property rights are being infringed, please follow our Notice and Procedure for Making Claims of Copyright Infringement.
RISK OF LOSS
All purchases of physical items from Kapu are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
RETURNS, REFUNDS AND TITLE
Kapu does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, Kapu does not take title to the refunded item. For more information about our returns and refunds, please see our Returns Center.
Kapu attempts to be as accurate as possible. However, Kapu does not warrant that product descriptions or other content of any Kapu Service is accurate, complete, reliable, current, or error-free. If a product offered by Kapu itself is not as described, your sole remedy is to return it in unused condition.
"List Price" means the suggested retail price of a product as provided by a manufacturer, supplier, or seller. We regularly check List Prices against prices recently found on Kapu and other retailers. Certain products may have a "Was Price" displayed, which is determined using recent price history of the product on Kapu.
With respect to items sold by Kapu, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by Kapu is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item.
We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.
When you use apps created by Kapu, such as the Kapu App or, you may grant certain permissions to us for your device. Most mobile devices provide you with information about these permissions. To learn more about these permissions.
Parties other than Kapu operate stores, provide services or software, or sell product lines through the Kapu Services. In addition, we provide links to the sites of affiliated companies and certain other businesses. If you purchase any of the products or services offered by these businesses or individuals, you are purchasing directly from those third parties, not from Kapu. We are not responsible for examining or evaluating, and we do not warrant, the offerings of any of these businesses or individuals (including the content of their Web sites). Kapu does not assume any responsibility or liability for the actions, product, and content of all these and any other third parties. You should carefully review their privacy statements and other conditions of use.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THE KAPU SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE KAPU SERVICES ARE PROVIDED BY KAPU ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. KAPU MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE KAPU SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE KAPU SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE KAPU SERVICES IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY LAW, KAPU DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KAPU DOES NOT WARRANT THAT THE KAPU SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE KAPU SERVICES, KAPU'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM KAPU ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULL EXTENT PERMISSIBLE BY LAW, KAPU WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY KAPU SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY KAPU SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
Any dispute or claim relating in any way to your use of any Kapu Service, or to any products or services sold or distributed by Kapu or through Kapu.com will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this agreement.
There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would.
We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
By using any Kapu Service, you agree that the Federal Arbitration Act, applicable federal law, and the laws of Tanzania, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Kapu.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your use of Kapu Services. We reserve the right to make changes to our site, policies, Service Terms, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
ADDITIONAL KAPU SOFTWARE TERMS
The following terms (“Software Terms”) apply to any software (including any updates or upgrades to the software) and any related documentation we make available to you in connection with Kapu Services (the "Kapu Software").
If you believe that your intellectual property rights have been infringed, please submit your complaint using our online form. This form may be used to report all types of intellectual property claims including, but not limited to, copyright, trademark, and patent claims.
We respond quickly to the concerns of rights owners about any alleged infringement, and we terminate repeat infringers in appropriate circumstances.
We offer the following alternative to our online form for copyright complaints only. You may submit written claims of copyright infringement to our Copyright Agent at:
Written claims concerning copyright infringement must include the following information: